E-commerce project has to manage massive amounts of data about customers, products, services, personnel, materials, etc. You must have a source you trust and store, process, moderate, and administer information.
A large e-commerce business uses several IT systems: PIM for product content management
, a system for managing a supply chain, an ERP system, an accounting system, a CRM system for storing information about your customers and sales data. It also needs modern e-commerce platforms such as Shopify, Magento, BigCommerce; payment systems such as PayPal; order processing modules for combining different sales channels. It turns out a lot of technologies and millions of data from various sources.
Alex Kaliada, director of new markets and strategy development at JD Logistics (JD.com), advises finding a system that would accommodate as many vital functions as possible or one that easily integrates with all the others. If you do so, you will create a single source of truth for your company.